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Search results for “Guest Data Management”
Revenue management to revenue strategy: the changing role of RM in hotels
09/27/2019
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6:06:28 PM
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The right combination of big data and smart technology with a role transition from revenue management to revenue strategist will lead to a successful hotel RM approach.
The big deal in vacation rentals: Booking’s new quality ratings
10/16/2019
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4:23:40 PM
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There are still well-documented bumps on the road to quality and branding in alternative accommodation.
Are you missing out on potential hotel revenue?
07/25/2019
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6:10:27 PM
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Although 60% of guests would like to purchase ancillary services during their stay, there are still a significant number of guests who mention that the services offered were not relevant to them.
Foreign hotels open to diversifying distribution mix in China
07/30/2019
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6:13:44 PM
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Mini programs on Taobao, shopping links on Douyin…the new developments exemplify how exciting is China's ever-evolving e-commerce. And foreign hotel companies are increasingly trying to be a part of that.
Shangri-La Hotels: Adventure between personalization and privacy
07/09/2019
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4:20:56 PM
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Personalization is about recognizing a traveler on all touchpoints and acting on data to come up with relevant product and content recommendations. But while doing so, organizations can’t go wrong with tailored offers or compromise customers’ privacy.
RateGain acquires BCV, gains momentum in hotel tech consolidation
06/18/2019
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1:02:11 PM
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More than 125,000 properties use RateGain’s array of services worldwide.
Hotel unicorn OYO plots $300 million push into the U.S. market
06/20/2019
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6:09:16 PM
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OYO aims to expand its U.S. offerings at five times that rate by the end of the year.
3 payment-related trends to watch out from China
06/03/2019
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5:55:08 PM
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Technologies unlocking more sales channels, AI and simpler authentication are expected to drive interesting initiatives in this arena.
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